It is also useful for organizations that need to audit any change made to a message on its way.
This plug-in will give you the ability to see what changes was made by your colleague to the message at your shared mailbox or at the mail he just forward to you.
by changes I mean ANY change (include Read, Close, Remove/Add/Edit Recipient of any type -To/CC/BCC, Message body changes, subject changes, Internal Property changes)
This way you can know (ignoring unread/read) which colleague start handling it (and when).
First download the Archive with the plug-in dll, Outlook Module (VBA), Outlook Form (VBA) From Here.
Next, follow the installation process:
1. Extract the ZIP File into a folder at your local hard drive (“C:\OutlookTrack\” for example)
2. Drag the file olkTracking.dll to the regsvr32.exe shortcut.

Successful registration will look like this:

(Captured from Vista, XP look slightly different)
3. Launch Outlook and Click Alt-F11 in order to open the VBA Editor. Alternatively, use the “Tools” Menu -> “Macro” -> “Visual Basic Editor”

4. Click The “File” Menu -> “Import File…”

5. Select the file “msgTrack.frm” and Click the “Open” Button.
6. Repeat the Import Action for the file “msgTrack.bas”.

The result should look like this:

7. Open a message at your inbox and right click the area around the Office button:

8. Select the “Customize Quick Access Toolbar…”
9. Change the command source to “Macros” And select the new macro that just been added to your Outlook (our last import)

Click the “Add >>” Button.

You can now customize the look of the new button:
Click the “Modify…” button, Select an icon that suites you.
(You can also change the Display Name, in case you want him to be visible)

The result will look like this:

Now just Click the new button in your message and Track it…

Please report Bugs and Suggestions.
Udi.

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